Privacy Policy

Histitch ("we", "us", or "our") operates histitch.studio. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the platform.

We use your personal information only for providing and improving the platform. By using Histitch, you agree to the collection and use of information in accordance with this policy.

Account Information

When you create an account, we collect your email address or phone number, and any profile information you choose to provide (display name, bio, location, social media links).

Order Information

When you place an order, we collect shipping address, payment information (processed securely through Stripe), and order details.

Designer Information

If you apply to be a designer, we collect additional information such as your portfolio, bio, and design history.

Usage Data

We collect information about how you use the platform, including pages visited, designs viewed, and interactions with features.

• To provide and maintain our service
• To process your orders and payments
• To communicate with you about your orders and account
• To send you updates about designs you've backed
• To improve and personalize your experience
• To detect and prevent fraud
• To comply with legal obligations

We share your information only in the following circumstances:

• With designers: When you back a design, we share your shipping information with the designer to fulfill your order
• With payment processors: Stripe processes payments securely and has access to payment information
• With service providers: We use third-party services (like email and shipping providers) who process data on our behalf
• For legal reasons: We may disclose information if required by law or to protect our rights

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your personal information. This includes:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication through Supabase
• Payment processing through PCI-compliant Stripe
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at support@histitch.studio

We use cookies and similar tracking technologies to improve your experience. This includes:

• Essential cookies: Required for authentication and basic functionality
• Analytics cookies: Help us understand how you use the platform
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not work without them.

Histitch is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

If you have questions about this privacy policy, please contact us:

• Email: support@histitch.studio
• Support: Contact Form